ppp Privacy Policy

Introduction and Applicability

ppp (ppp-vip.cam) is an online entertainment platform that offers casino games, sports betting, and related services to users in Bangladesh. The terms set out in this privacy policy apply equally to all members who use our website, mobile application, and any other associated services.

This policy must be read together with ppp's Terms and Conditions. If there is any difference between the two documents on the same matter, the provisions of this privacy policy will take precedence. By registering on our platform or using our services, you are considered to have accepted all terms of this policy.

We believe privacy is a fundamental right. Ensuring the protection of user information in all our operations is therefore our primary responsibility. We collect only the information that is genuinely necessary to provide our services.

Types of Information Collected

In the process of registering for and using the ppp platform, we may collect the following types of information:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth and age verification details
• National ID or passport number (for account verification)
• Photo (if required for identity verification)

2.2 Contact Information

• Mobile number (used for OTP verification)
• Email address
• Current address (if applicable)

2.3 Financial Information

• bKash, Nagad, Rocket account numbers (for transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

2.4 Activity Information

• Game playing history and preferences
• Betting activity records
• Login times and session information on the platform
• Records of contact with customer support

2.5 Technical Information

• IP address and device identifier
• Browser type and operating system
• Browsing patterns and page view data on the platform
• Geographic location (at country and region level only)

How Information Is Collected

We collect information through several methods. Ensuring transparency and user consent in each method is our primary policy.

3.1 Direct Provision of Information

When you fill in the registration form, you provide your information directly to us. This includes creating an account, submitting identity verification documents, providing payment details, and contacting customer support. We will never ask for your password or OTP over the phone or through informal channels.

3.2 Automatic Data Collection

When you use our platform, certain information is collected automatically. Device identifiers, session data, and browsing patterns are recorded through cookies, web beacons, and similar technologies.

3.3 From Third Parties

We may also receive relevant information from payment processors, identity verification services, and fraud prevention systems. All such third parties operate under their own privacy policies.

Purpose of Using Information

ppp uses the information collected from you for the following purposes:

• Account Management: To complete registration, login, account verification, and ensure account security.
• Transaction Processing: To process deposits and withdrawals and to maintain transaction records.
• Customer Service: To answer your questions and resolve issues via 24/7 live chat and email.
• Personalised Experience: To provide game recommendations and promotional offers based on your preferences.
• Fraud Prevention: To detect suspicious activity and protect the security of your account.
• Legal Obligations: To comply with applicable laws and meet the requirements of regulatory authorities.
• Service Improvement: To continuously improve platform performance and user experience.

We never sell your personal information or transfer it to third parties for commercial purposes. We will notify you before any change in how your information is used.

Data Storage and Security

ppp uses industry-standard security measures to protect your information. All data is transmitted via SSL encryption and stored securely on our servers.

5.1 Security Measures

• All data transmission is secured using SSL/TLS encryption technology.
• Stored data is kept in encrypted format.
• Access control systems ensure that only authorised staff can access data.
• Regular security checks and audits are conducted.
• Firewalls and intrusion detection systems are active.

5.2 Data Retention Period

We retain your information for as long as your account remains active and as long as it is needed to provide our services. After an account is closed, certain information may still be retained for a specified period to meet legal obligations.

5.3 Steps in Case of a Data Breach

If a data breach occurs, we will immediately notify affected users and take the necessary protective measures. All steps in this situation will be governed by ppp's Terms and Conditions.

Sharing Information with Third Parties

Without your explicit consent, ppp does not sell, rent, or exchange your personal information. However, information may be shared with specific parties in the following limited circumstances:

6.1 Service Provider Partners

We work with trusted third parties for payment processing, identity verification, technology infrastructure, and customer service operations. Each of these partners operates under strict confidentiality agreements and may only use the information for the designated purpose as directed by us.

6.2 Legal Requirements

If disclosure of information is required to comply with a court order, government directive, or applicable law, ppp will provide the information lawfully. We will make every effort to notify you in advance in such situations.

6.3 Fraud Prevention

Specific information may be shared with anti-fraud organisations to detect and prevent cyber fraud, money laundering, and other illegal activities.

6.4 Business Transfer

If there is any change in the ownership or management of ppp, the collected information may be transferred as part of the business assets. In that situation, the new management will be bound to follow the terms of this privacy policy.

Cookies and Tracking Technology

Cookies are small text files that are stored in your browser when you use a website. ppp uses cookies for various purposes.

7.1 Types of Cookies

• Essential Cookies: Required for login sessions and account security. The platform cannot function properly without these.
• Performance Cookies: Used to measure the speed and performance of the platform.
• Preference Cookies: Help remember your language preference, theme, and other settings.
• Analytics Cookies: Used to analyse overall user behaviour.

7.2 Cookie Control

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause issues with some services.

User Rights

As a member of the ppp platform, you have the following rights over your own information:

• Right to Access: If you want to know what information we hold about you, contact our support team.
• Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
• Right to Erasure: Where it does not conflict with legal obligations, you may request that specific information be deleted.
• Right to Object to Processing: You may object to the processing of your information for a specific purpose.
• Right to Portability: You may request to receive your information in a structured format.
• Right to Withdraw Consent: Consent for any data processing based on consent may be withdrawn at any time.

To exercise these rights, contact us via 24/7 live chat or email. We will respond to your request within a reasonable time.

You can also visit our Frequently Asked Questions (FAQ) section for answers to any questions about our services.

Protection of Minors

All services on ppp are for individuals aged 21 or above only. We do not intentionally collect any information from minors.

During registration, we verify age and prevent anyone under 21 from creating an account. If we find that a minor has opened an account using false information, that account will be closed immediately and the associated data will be deleted.

Please read our Responsible Gaming page to learn about the importance of responsible play and how to keep yourself safe.

Policy Changes

ppp reserves the right to change or update this privacy policy at any time. If any significant changes are made to the policy, we will notify you in the following ways:

• A notice will be sent to your registered email address.
• A notification will be displayed when you log in to the platform.
• The effective date at the top of this page will be updated.

Continued use of the platform after any changes will be considered as your acceptance of the new policy. We therefore advise you to review this policy regularly.

This privacy policy is an integral part of ppp's overall terms of use. See the Terms and Conditions section for the full terms of using our services.

Contact & Dispute Resolution

If you have any questions, comments or complaints about this privacy policy, please contact us. Our data protection team is ready to help with any concerns you may have.