ppp's Commitment to Responsible Gaming
Gaming is best when it is a source of enjoyment. ppp believes that to enjoy betting and casino games, it is important to stay aware of your own limits. On this page you will find our protection tools, warning signs, and ways to get help when needed.
Let Gaming Be a Conscious Choice
Protecting every member at ppp is our priority. Betting and online casino games are a form of entertainment — but for some people they can get out of control. That is why we have put in place tools and policies to help you play responsibly.
Following our Terms and Conditions is mandatory for every member. Responsible gaming is specifically covered within these rules. ppp always wants every member to put their own safety and wellbeing first.
If you are experiencing any issues with gaming or have any questions, you will find a lot of information in our FAQ section — or you can contact our 24/7 live chat support directly.
Please note: All betting and casino activity at ppp is strictly for those aged 21 and above. No account can be opened or funded without age verification.
Our Commitment
ppp believes gaming should always be enjoyable. Every tool we have built is designed to keep you safe — whether you win or lose.
Protection Tools for You
ppp members can control their own gaming behaviour. Contact our support team for help using the tools below.
Set a Deposit Limit
Decide in advance the maximum amount you will deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and a waiting period applies if you want to increase it.
Set a Session Time Limit
Decide in advance how long you will play in one sitting. You will be notified when the time is up and can log out if needed. Taking breaks rather than playing for long stretches is good for your wellbeing.
Self-Exclusion
If you feel you need a break, you can close your account for a set period. This can range from 7 days up to a long-term exclusion. Promotional messages will also be stopped during self-exclusion.
View Activity History
You can view a full history of your deposits, bets, and wins and losses at any time. Reviewing your activity regularly makes it easier to spot unusual patterns.
Reality Check
Set up reminders at set intervals — how long you have been playing and how much you have wagered will appear on screen. This helps you make informed decisions.
Support Team Assistance
Contact our 24/7 live chat or email to activate any tool or for help with your account. Support is available in both Bengali and English.
Comparison of Tools
| Tool | How It Works | When It Takes Effect |
|---|---|---|
| Deposit Limit | Deposits above the set amount are blocked | Immediately (for lowering); 48 hours to increase |
| Session Time Limit | Logout or alert message at the set time | Immediately |
| Self-Exclusion | Account remains inactive for the set period | Immediately; cannot be reversed before the period ends |
| Reality Check | Information displayed on screen at set intervals | Immediately |
| Activity History | Record of all previous transactions and bets | Always available |
Warning Signs of a Problem
There are some common signs that betting or casino gaming may be becoming a problem. If any of the following apply to you or someone close to you, consider seeking help.
Spending Beyond Your Budget
Putting more into betting than what is left after covering everyday expenses, or playing with borrowed money.
Trying to Win Back Lost Money
Chasing losses — placing more bets after a loss in an attempt to recover the money.
Unable to Stop Playing
Continuing to play even when you feel you should stop, or feeling restless when you do stop.
Impact on Family or Work
Feeling strain or neglect in relationships with family, friends, or colleagues because of gaming.
Tendency to Hide It
Keeping the amount you play or spend secret from the people close to you.
Using Gaming to Escape Stress
Turning primarily to betting or casino games to relieve anxiety, loneliness, or stress.
Sources of Support
Acknowledging a problem and seeking help takes courage. You are not alone — support is available through the following.
ppp Support Team
- 24/7 Live Chat: Get immediate help from the live chat button on any page of the site. You can speak in Bengali.
- Email: Contact us by email to share details or send documents. The email address can be found in the contact section of the site.
- Self-Exclusion Request: Let the support team know and they will activate self-exclusion on your account — no questions asked.
Family and Professional Support
- Family and Friends: Talk to a trusted person close to you. Opening up about your situation can ease a lot of the pressure.
- Professional Counselling: Reach out to a mental health professional or addiction counsellor. Trained counsellors are available in Bangladesh.
- Mental Health Services: You can seek in-person advice at a local hospital or mental health centre. Your own wellbeing is the most important investment you can make.
Protection of Minors
Opening an account at ppp for anyone under 21 is strictly prohibited. If there are young people in your home, keep your device password-protected and do not leave it logged in and unattended. Giving minors access to gambling is punishable by law.
Seven Rules for Responsible Gaming
Set a Budget in Advance
Only bet with money that, if lost, will not affect your daily life.
Set a Time Limit
Decide how long you will play before each session and take a break when the time is up.
Gaming Is Entertainment, Not Income
Do not expect regular earnings from betting. It is a form of entertainment.
Stop When You Lose
Placing more bets to recover losses usually increases the damage. Stopping and taking a break when you lose is the sensible choice.
Never Play Under the Influence
Do not make betting decisions while under the influence of drugs or alcohol — your judgement is impaired.
Keep Your Personal Information Secure
Do not share your account password with anyone. Opening more than one account is against ppp policy.
Maintain Balance in Your Life
The goal is for gaming to have a healthy place alongside family, friends, work, and health — not to replace them.